Web Specialist

Job Objective

To proactively develop all new Batelco internal and external websites and to manage the existing ones to ensure that the enhancement of the design and content of all websites in accordance with Batelco’s vision, business needs, and brand guidelines. In addition, to monitor and support Batelco websites development/maintenance to ensure a consistent brand and communication guidelines, and up to date content, in an efficient and effective manner and within the identified or allocated time scale and budget.

Primary Responsibilities:

Strategic

• Assist in preparing the strategy and the strategic initiatives for the brand department aligned to the Marketing Strategy

Financial

• Monitor and track adherence to the approved budget for campaigns and other marketing activities and highlight deviations
• Assist in preparing the budget for the sub-function

Operational

• Act as the single point of contact for Batelco’s web presence.
• Ensure developing and designing specific websites that are aligned to corporate and customer needs.
• Ensure all content meet Batelco’s brand and business guidelines.
• Ensure continuous adherence to corporate, business and products/services strategies and objectives.
• Ensure effective utilisation of resources and enhancement of skills and knowledge.
• Ensure the development and maintenance of the websites and in accordance with the set of agreed deliverables and criteria.
• Ensure managing the enhancement and the development of existing and new websites in coordination with all relevant departments e.g., products/services management, marketing communication, customer marketing, human resources, public relations, sales, network development and network management.
• Ensure devising new ideas that enhance the business owners’ teams and align it with Consumer division and overall corporate objectives.
• Being the business partner with the product management team, IT and others to assure precise and updated innovations and enlacement of Batelco website.
• Work on and lead web development projects through all the development phases.
• Define, create, develop, and deploy web strategy across all Batelco websites.
• Utilise and ensure the availability of required resources such as product documents, procedures, process, and key stakeholders throughout the development phases.
• Adhere to budget limits and control expenditures for each stage of the web development.
• Prepare solid business cases and web marketing plans for major web development projects.
• Maintain close relationship with partners, alliances, vendors, and suppliers.
• Produce and maintain detailed web specifications, services definition, and processes for delivered and planned websites.
• Keep abreast of new methods and techniques required for web development.
• Improve new web development skills and processes.
• Fully manage the development and maintenance of Batelco websites, and other web properties used to promote Batelco and products to customers and partners, ensuring control over the brand, look-and-feel, and infrastructure.
• Produce and maintain content (Web pages, graphics, templates, workflows, etc).
• Assist in analysing and interpreting project needs; create structure, design and publish documents, determining scope and content.
• Maintain communication and coordinate with team members throughout all web related projects.
• Manage and update Batelco websites on continuous basis.
• Support content contributors and owners, using tools and processes to enable them to publish directly to the web.
• Assist with infrastructure changes, site redesigns, new functionality adds, product rollouts, direct e-mail campaigns and other promotions.
• Help maintain web related systems (payment gateway, Batelco e-shop, etc.)
• Manage architect the underlying infrastructure of the web properties.
• Help with design and production of collateral and marketing/sales tools.
• Interface with external advertisement agencies for collateral production.

People

• Continuously share the knowledge and understanding of the telecom industry and business trends
• Take ownership for attending the trainings as per the plan
• Take ownership for completing PMS process, employee engagement surveys in time

Profile 1

• Bachelor’s degree in Business/Web Design/ Sales and Marketing/ Media Communications/ Multimedia from an internationally recognized University.
• 3-6 years of Sales and Marketing experience, with a substantial proportion gained in a telecommunications business environment.
• >2 years of experience in marketing communications would be preferred

Profile 2

• Master’s degree in Business/Web Design/ Sales and Marketing/ Media Communications/ Multimedia from an internationally recognized University.
• 2-5 years of Sales and Marketing experience, including
• >1 years of experience in marketing communications would be preferred