Products Manager

Job Objective

Contribute to the revenue growth by developing and managing Batelco’s product portfolio for Consumers. Identify opportunities for developing and enhancing Batelco roaming products. Lead end-to-end design, development and management of roaming products and services.

Financial

• Track and report adherence to the Product Development / management budget, highlight deviations in time.
• Develop and manage products for Enterprise customers and Consumers to meet Business plan and revenue targets.

Operational

• Keep abreast of market trends, latest products and services, leading technologies to generate ideas for new business opportunities.
• Lead the process of market sizing and consumer analysis and provide inputs for developing Product and Service Strategy
• Assess market competition by comparing the Batelco's product to competitors' products
• Lead the process of feasibility analysis for introducing new products/ services, integrating new leading technologies into existing product concepts
• Conduct cost and revenue impact analysis and develop business cases for introducing new products or services or implementing improvements in existing products
• Prepare detailed business plan for P&S that accurately describes business opportunity, key resource requirements and timelines, competitive environment, pricing, positioning etc.
• Monitor end-to-end design, development and launch of Products and Services
• Asses the forecasting of consumer requirement and analyse the need for expansions on network coverage due to new product development
• Obtain technology patents registration for Batelco innovation projects and ideas
• Ensure development of new products in accordance with agreed specifications and criteria
• Prepare and maintain detailed product specifications, service definition & processes, for delivered and planned products
• Design communications for customer to create awareness and understanding of new products and services
• Review and finalise the campaigns for products & services
• Identify and liaise with Procurement to on-board vendors for procuring devices, negotiate for price, after service support etc.
• Define service support strategies and lead the process for identification and on-boarding partners for providing Service support
• Liaise with Finance to ensure timely pay-outs for the vendors
• Evaluate performance of product and services. Identify potential improvement opportunities in existing products and propose plans to continue growing revenues across all P&S portfolio

People

• Identify training needs and nominate team members for training programs
• Ensure timely completion of PMR process for self and the team
• Continuously share the knowledge and understanding of the telecom industry and business trends
• Ensure active participation in employee engagement surveys

Required Qualifications and Experience

• Bachelors’ in Business Studies or Marketing
• 5-7 years of experience in telecoms network, roaming product development or marketing
• Experience in developing Business cases, Project Management