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Job Description
Job Objective
The role is responsible to manage applications development to contribute to the growth of the organization by effectively managing the Application development and ensuring a seamless transition of business requirements to the systems and solutions
Primary Responsibilities
Strategic
• Assist the Sub-Function Managers in preparing the strategy and the strategic initiatives for the sub-function aligned to the Functional Strategy
• Monitor, track and report performance against strategic initiatives
Financial
• Assist the Sub-Function Managers in preparing the budget for the sub-function
• Monitor and track adherence to the approved budget and highlight deviations
Operational
• Develop applications, solutions and programs in line with application development and operations plan for the year deriving implications from the business requirements
• Understand business requirements and collaborate with divisions to translate business needs to IT needs and specifications
• Develop and implement data and content administration as per business requirement
• Manage the effective retention, revision, and retirement of enterprise information
• Define and select development processes, methodologies, and tools standards in collaboration with internal and external IT teams
• Develop and execute life cycle plan for creation revision and testing of IT services and solutions
• Allocate resources for projects efficiently in collaboration with department head
• Formulate IT services and solutions requirements from business and user requirements
• Monitor testing, evaluation, and implementation of information security, and privacy and data protection controls
• Define sources and destinations of content data and manage its technical interfaces
• Implement project plans for particular IT projects including rough timetables, project budgets and ensure adherence to the same
• Train services and solutions resources and subordinates
• Monitor projects and ensure seamless transfer to operations
• Monitor adherence to procedures and controls at each process, such that all relevant procedural / legislative requirements are fulfilled while delivering a quality, cost effective service to internal customers
• Identify continuous improvement measures for policies, processes, systems / structural programs and procedures covering all individual Functional activities
• Validate information provided to address employee queries related to functional area
• Actively provide required information to internal and external auditors within stipulated timelines. Coordinate with and resolve any audit related issues raised
People
• Identify training needs and nominate team members for training programs
• Ensure timely completion of PMR process for self and the team
• Continuously share the knowledge and understanding of the telecom industry and business trends
• Ensure active participation in employee engagement surveys
Skills
- Minimum 5 years experience in telecom billing with core expertise in system analysis, development, design, testing, and deployments.
- Functional and technical experience in BSS/OSS with core expertise in billing (Mediation, Rating & charging, Billing, Invoicing, payments, collections, Adjustments, Interconnect Billing, system integration, etc.)
- Experience in Oracle BRM product development, configuration, and customizations including price plans, rating, OPCODE, etc.
- Experience in C/C++, Oracle 9i / 10g, PL / SQL, Pro*C, Java.
- Certified as Oracle BRM Developer, or any other billing development certifications.