Telecom Solutions Presales Engineer

Job Objective

Design customized business and communication solutions for Enterprise client across Segments by leveraging in-house capability and the strengths of technology partners and contribute to the revenue growth.

Support the department in positioning Batelco as a preferred and trusted partner of choice for all Telecom and ICT solutions.

Work as an individual contributor to the solutions practice.

Responsibilities

Strategic:

• Support the strategic initiatives of the Function by gathering intelligence about new products, solutions and technologies in the market for enhancing Batelco offerings

Financial:

• Identify and position the solutions to address client requirement and contribute to the revenue of the Function
• Regularly prepare and report pre-sales funnel progress on proposals in pipeline and on deal closures

Operational:

• Assess client requirement received from the Sales team and scope the concept of technical solution to address the requirements
• Provide inputs to the Opportunity Review Board while deciding to quote for complex and high value bids
• Liaise with Technology Partnership team to design Client specific holistic solutions integrating Batelco products with the offerings from technology partners
• Share the requirements for initiating or retaining partnerships with technology vendors, OEMs, Distributors, System Integrator Partners etc.
• Prepare comprehensive technical and commercial proposals for the clients and support the Sales team during proposal presentations
• Design and share Bill of material with OEM/ Vendors
• Negotiate with OEM/ Vendors and obtain quotations based on Bill of Materials
• Prepare and share customer information sheet, ICT profitability sheet for the won-deals to process customers’ requirements
• Liaise with Technology Partnership team to identify and analyse solutions for Productization
• Undertake execution of any project/ initiative for the department and organization as identified from time-to-time based on business needs
• Serve as a subject matter expert in own work area / sub-function / function and provide guidance to team / peers and support in the achievement of operational targets
• Undertake initiatives to improve processes in assigned area of work

• Guide team / peers in meeting delivery timelines and performance expectations
• Ensure that team / peers adhere to company policies and legal regulations

Skills

Required Qualifications and experience

• Bachelor’s degree in engineering
• 4–7 years of experience in a high-tech product or solution environment, with a minimum of 4 recent years in the telecom industry
• Understanding of the customer segments (Financial, Government, LME, SME, VIP or Residential)
• Demonstrated experience in Pre-Sales and Solution Design in the telecom sector is a mandatory requirement

• Core experience in design of telecom IP networks with a focus on wireline technologies and a fundamental understanding of carrier wireless

• Clear understanding of carrier routing, MPLS topologies, AToM, SDWAN, EVPNs, Metro-E, FTTx, SDH, DWDM and an understanding of legacy transmission technologies

• Certification CCNP or higher